Helpline Center University 101

Overview:

This course is aimed at professionals in the social service sector to learn how to utilize the online Community Directory tools to connect individuals to resources in their community.

The course provides a brief history of the Helpline Center and the current services offered today. As well as an online Community Directory tutorial, the course reviews how to leverage the Create Your Own Guide tool to build comprehensive Resource Lists for your clients.

What you’ll learn

• History of the Helpline Center
• Current core services at the Helpline Center
• How to navigate the online Community Directory tools
• How to use the Create Your Own Guide tool